Please read these terms carefully before using Leads Manager — the loan lead management portal for agents, DSAs, and brokerage teams.
By accessing or using the Leads Manager web application and related services ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Service.
These Terms constitute a legally binding agreement between you ("User", "you", "your organization") and DivData Technologies ("Company", "we", "us", "our"), which operates Leads Manager at leadsmanager.in.
Leads Manager is a business software platform built for loan agents, Direct Selling Agents (DSAs), and brokerage teams in India. The Service helps you manage loan lead workflows from enquiry to disbursal. Features include:
To use Leads Manager, you must:
You sign in using a one-time password (OTP) sent to your mobile number. During onboarding you provide business details such as practice or firm name, contact information, and admin details. You must keep this information accurate and up to date.
Organizations may have admin and executive users. Admins manage organization settings, subscriptions, executives, and configuration. Executives can manage leads assigned within the organization. You are responsible for provisioning access only to authorized team members.
You are responsible for safeguarding access to accounts under your organization. Notify us immediately at divdatatechnologies@gmail.com if you suspect unauthorized access.
Access to the Service requires an active subscription plan (e.g. Starter, Professional, or Enterprise). Plan limits may apply to leads, executive seats, and document storage.
Subscription payments are processed and managed by DivData Technologies. By purchasing a plan, you also agree to our Cancellation & Refund Policy.
When your subscription reaches its expiry date, dashboard access is restricted until you renew or select a new plan. We may display in-app reminders before expiry and send SMS notifications where your registered mobile number is available.
45-day data retention after expiry: If your subscription is not renewed, all lead records, borrower data, uploaded documents, follow-ups, and related operational data associated with your organization may be permanently removed from our systems 45 calendar days after the subscription expiry date.
Your user account and organization profile (such as company name and contact details) are retained, but your organization may be marked inactive after this 45-day period. If you sign in after your data has been removed, you will be prompted to choose a subscription plan first; once a new plan is activated, your account and organization are reactivated for normal use. Previously deleted lead and document data cannot be recovered.
You enter and store borrower, co-applicant, lender, loan, property, and document information in the Service. You represent that:
Leads Manager does not verify borrower identities, loan eligibility, or document authenticity. You remain solely responsible for your business conduct and regulatory compliance. Uploaded documents and images are subject to automatic deletion as described in Section 7.
Leads Manager stores uploaded documents and images (collectively, "Files") on our servers only for the periods described below. Loan records (borrower details, status history, notes, and related metadata) may remain in the system even after Files are removed. You are responsible for maintaining your own offline copies of Files where required for your business or regulatory obligations.
When a lead is marked as rejected or deleted, all associated Files are permanently removed from our servers. The lead record itself may continue to exist in your organization's account for reporting and audit purposes, but without the previously uploaded Files.
If you later resume, reopen, or reactivate that lead for any reason, you must upload fresh, current versions of all required documents and images. Previously deleted Files cannot be recovered from our systems.
For leads in an active pipeline status (including new, in progress, hold, or similar non-terminal statuses), Files are retained on our servers for a maximum period of 150 calendar days from the application start date, or until the lead reaches a terminal status — whichever occurs first.
After this retention period expires, Files are automatically and permanently deleted from our servers. The lead record remains in the system, but you will need to re-upload all required documents and images to continue working on that application within the Service.
For leads that have been disbursed, associated Files are retained on our servers for a maximum period of 30 calendar days from the date the disbursed that status (or from the date of the most recent File upload, if later).
After this period, Files are automatically and permanently deleted unless you purchase an extended retention period. Extended retention is available as a paid add-on; fees are displayed in the Service at the time of purchase and are subject to change with reasonable notice. Extended retention does not apply retroactively to Files already deleted.
We may send in-app or email reminders before Files are scheduled for deletion where technically feasible, but we are not obligated to do so. Failure to receive a reminder does not extend any retention period.
You agree not to:
All software, design, trademarks, logos, and content in the Service are owned by DivData Technologies or its licensors. Subject to your active subscription and these Terms, we grant your organization a limited, non-exclusive, non-transferable license to use the Service for internal business operations.
You retain ownership of data you upload. You grant us a license to host, process, and display that data solely to provide the Service.
The Service may rely on third-party providers for hosting, authentication, payment processing, and related infrastructure. DivData Technologies is not responsible for third-party terms, outages, or policies outside our reasonable control.
The Service is provided on an "as is" and "as available" basis. We do not warrant uninterrupted, error-free, or fully secure operation.
To the maximum extent permitted by law, DivData Technologies shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or revenue arising from your use of the Service, lending decisions, borrower disputes, reliance on dashboard information, or automatic deletion of Files in accordance with Section 7 and our Privacy Policy.
We may update these Terms from time to time. The "Last Updated" date at the top of this page will reflect revisions. Continued use after changes constitutes acceptance of the updated Terms.
We may suspend or terminate access if you breach these Terms or if your subscription expires. When a subscription expires, access to the dashboard and related features is restricted until renewal, as described in Section 5.1. Loan and document data may be permanently removed 45 days after the subscription expiry date; your account may remain on the platform in an inactive state until you sign in and select a new subscription plan.
You may request account or data deletion in accordance with our Privacy Policy. Upon termination for cause, your right to use the Service ends immediately.
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Uttar Pradesh, India.
If you have questions about these Terms, contact us: